On completion of your design, we will prepare a contract with all the specifications and details determined during the design phase. The contract makes transparent what you can expect. It details what we are providing, the total cost of your project (except for any future change orders), a draw schedule, our warranty and any other applicable information. It will also provide the expected window for the project schedule, including anticipated start dates and duration.
Your Project Manager will be assigned prior to your project start and is responsible for all job site production, from start to finish. During your remodel, your Project Manager will be your primary contact. He will oversee any workers or subcontractors on site. He will keep you updated with the status of your project, answer any questions or concerns you may have during construction, respond to any problems that may arise unexpectedly, and so forth. In addition to keeping you informed of your project, your project manager regularly updates office staff on your project needs as well. We work as a team to provide support and accountability to ensure your project meets your highest standards.
In addition to your project manager, office team members may periodically be in touch with you regarding scheduling, materials, draws and evaluations of our work-to-date. We strive for excellence in communication and quick resolution to any issues that may arise. It is our goal to provide you with an enjoyable remodeling experience as your home takes on new life.